Why SOAR Security Needs More Than Just Automation
IT teams are increasingly adopting security orchestration automation and response (SOAR) tools to improve security operations’ efficiency. Often, when debating SOAR solutions, security personnel focus on the automation and orchestration aspects. However, some of the best SOAR solutions fall short by not properly leveraging the vast amount of threat intelligence available. Open-source threat feeds, subscribed threat feeds, abstracting data from blogs or research data, internally acquired threat intelligence and even crowdsourced intelligence can all be used to guide security operations and train SOAR security to properly identify, prioritize, investigate and resolve potential incidents.
Applying threat intelligence to decision-making helps security teams become more predictive, empowering them to see the likeliest threats and use that visibility to prioritize how they’ll protect their organization using intelligent SOAR security. When a previously unseen threat presents itself, it places your security team in reactive mode. But if you’re only reacting, analysts are stuck playing a never-ending game of catch-up and clean-up.
When you strategically introduce threat intelligence into a security program and integrate it with advanced SOAR solutions, it gives you a more holistic view of what’s happening outside your organization and allows you to map that external information to your organization’s own threat landscape.
Another way of putting it is finding threat intelligence about current threats, aggregating it, analyzing it, and using it to identify the most relevant threats is applicable to your business. 
How Threat Intelligence Strengthens SOAR for Detection and Response
Threat intelligence adds critical insights when you validate incidents. After an attack, security teams can be inundated with alerts: how do they determine which ones to focus on? If you look at how an analyst works through the alerts and incidents in their queue, almost all of them include indicators of compromise (IOCs) – IPs, domains, file hashes, etc.
Part of identifying the nature and severity of any attack is understanding which of these indicators have been observed in relation to other known threats and threat actors. Analysts need rich, contextual intelligence built right into their process; having that information allows them to validate certain indicators, tag them for future incidents, and decide what responses can be automated. This saves analysts a huge amount of time because they can move faster and with higher accuracy. What’s more, as analysts gain additional context on certain indicators, smart SOAR solutions can automatically feed this context back into the security team’s intelligence program, improving future detections and even automatically informing control infrastructure, such as firewalls, proxies, AV, etc., to automate future prevention.
In addition to helping analysts understand the TI context of a specific indicator, intelligent SOAR solutions also help security teams understand when an indicator may be related to other indicators that are used by the same threat, actor, or campaign. This means that analysts can expand their investigations beyond just what triggered the alert and search – manually or automatically – for any observations of related, relevant indicators and behavior. This helps analysts more confidently uncover the entire scope of an attack, demonstrating the real-world value of advanced SOAR solutions.
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SOAR Use Cases with Security Automation and Orchestration
Modern organizations leverage SOAR solutions and other security automation and orchestration tools for versatile tasks across cybersecurity. Common SOAR security use cases include:
- Phishing detection and response
- Endpoint detection and response
- Incident alert triage
- Vulnerability management
- Threat hunting
- Case management
- Automated playbooks
SOAR tools continually increase the efficiency and effectiveness of these operations by blending automation, orchestration, and threat intelligence.
Why NetWitness SOAR Makes Intelligence Actionable
Although most SOAR solutions talk about threat intelligence, the way that NetWitness SOAR uses this information is different in the market for a number of reasons. First and foremost, the richness of the intelligence in the platform evolved from prior threat intelligence platform capabilities, so the solution is built on a strong heritage and knowledge base.
TI loses value as it ages, so NetWitness SOAR continuously adapts its threat intelligence to reflect the dynamic nature of threats. Indicators, actors, and campaigns change constantly, and the solution aggregates emerging TI quickly and at scale, ensuring that the system is using and learning from the most up-to-date and relevant information available.
Giving analysts the full picture is also an essential feature of NetWitness SOAR; accuracy and fully exposed context are critical here, since not all intelligence is created equal. For example, there may be an indicator as part of an investigation that has been tagged as suspicious – an analyst needs to understand not only the nature of the indicator but also the context of how and who reported it in the first place.
With a robust, mature TI solution, analysts can begin automating threat hunting efforts based on known threat actors and campaigns. By closely tying intelligence to security orchestration automation and response, the system can sweep an environment for observations of behavior related to TI and surface high-value alerts and leads analysts to chase down. NetWitness SOAR even automates workflows to remediate issues, escalates problems to IT ticketing systems, and implements preventative controls.
SOAR Benefits for Modern Security Teams
Organizations deploying SOAR solutions enjoy clear benefits, including:
- Accelerated incident response
- Reduction in manual effort
- Lowered risk and human error
- Unified threat intelligence
- Enhanced visibility across tools
- Compliance and audit readiness
- Improved collaboration
These SOAR benefits make a substantial impact on both the effectiveness and the efficiency of security teams.
Final Thoughts
TI is a critical piece of the incident detection and response puzzle, but the way TI is applied can vary from solution to solution. SOAR solutions will continue to evolve to better leverage threat intelligence throughout the incident response lifecycle to detect and properly prioritize incidents and speed analysis and evidence collection – which ultimately equates to faster resolutions and more efficient security operations. Learn more about NetWitness SOAR.
Frequently Asked Questions
1. What are SOAR solutions?
SOAR solutions are platforms designed to automate, orchestrate, and respond to security incidents while integrating threat intelligence and other tools.
2. How does SOAR differ from SIEM?
SIEM collects and analyzes security data; SOAR orchestration uses that data to coordinate tools, automate responses, and streamline workflows.
3. What are common SOAR use cases?
Phishing response, incident triage, vulnerability management, automated threat hunting, and case management.
4. How can SOAR benefit my organization?
Through automation, efficiency, reduced manual work, and better visibility across tools.
5. Are there SOAR platforms for different kinds of organizations?
Yes, with options tailored for enterprise SOCs, MSSPs, mid-market teams, and more.
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-Turn data overload into actionable intelligence.
-Accelerate detection with AI-driven insights.
-Empower analysts with enriched, contextual decision-making.
-Build a smarter, faster, more resilient SOC.