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Industry Perspectives

Optimizing Security Operations for Better Cybersecurity Protection

  • by NetWitness

The key to any successful operation is communication across departments. In today’s fast-paced digital world, reliance on technology has become more of a priority than ever. Communicating with clients and colleagues and the storage of information has been made more accessible because of technology. However, these conveniences can become vulnerabilities without notice. Optimizing security operations can protect businesses from cyber threats by implementing new ways to predict and control them. 

What Are Security Operations?

Security operations, or SecOps, is the collaboration of a company’s security and information technology (IT) operations team. Together, they work to secure the organization’s data and network. 

Security and IT professionals work regularly to monitor activity and ensure the safety of the organization’s network. SecOps is an ongoing process and is highly beneficial to companies. Constant monitoring of activities improves threat detection and makes it easier to resolve security incidents. 

Monitoring is provided by an expert team known as a security operations center (SOC). Initially, the SOC was established as a room where analysts work together, hence the name. However, in the growing age of technology, the SOC has become less about a room of people and more about the organization’s overall security. 

SOC team members can now work remotely and be just as efficient as in a physical office. For now, the name remains a general term that describes the position. 

What Happens in a Security Operations Center?

SOC team members are responsible for several tasks. Cyber attacks can be damaging in a matter of minutes or even seconds. So, SOC team members have a tremendous amount of responsibility. 

A few duties of a SOC team member include the following:

Monitoring SOC teams proactively monitor an organization’s systems to protect against unknown weaknesses in the network services. They analyze routers, firewalls, and other network resources with the help of other IT workers to stop cyberattacks before they happen. 

Incident Response and RecoveryIf cyberattacks occur, it is a SOC team member’s responsibility to make sure that the organization is prepared to respond. They ensure that the proper procedures are taken, and they make necessary adjustments to minimize the impact of a cyberattack. 

Compliance One of the many responsibilities of the security operations center is to ensure that organizations are in compliance with security standards. 

What Is the Purpose of Security Operations?

The primary goal of SecOps is to defend and improve the strength of an organization’s network. With numerous people working from the same network, the risk of security vulnerabilities increases. 

Security operations focuses on creating an environment where security teams and IT can collaborate and develop similar goals. There are five vital functions of every security operations team.

Security Monitoring

This function involves monitoring the activities across the organization’s network. Monitoring includes more than keeping an eye out for security threats. It also involves ensuring that all environments of the company’s infrastructure remain secure.    

Threat Intelligence 

The SOC gathers information about potential threats and works to build systems to combat these threats. Threat intelligence procedure helps the security operating teams gather, organize, and integrate security tools that will better defend against threats. 

Triage and Investigation

The triage and investigation function of the SOC is analyzing and investigating security-related threats. They use prepared analysis packages to automate threat detection, investigation, and response. By using an automated process, the security operations team is better at detecting and addressing new threats. 

Incident Response 

One of the largest responsibilities of the security operations team is to create and implement a plan detailing their organization’s procedure for responding to cyber threats. This is an important function as communication across the organization makes it easier to prepare for and respond to these incidents. Being able to control and contain security threats signifies a strong security operations center. 

Forensics and Root Cause Analysis

Forensics and root cause analysis allow the organization to collect, organize, and find the underlying causes of cyber attacks. During the forensics stage, the SOC team uses special software to try to understand the cause of security incidents or performance issues. This function helps to prevent the same threats from happening more than once. 

What Are the Benefits of Security Operations?

Every organization can benefit from security operations. Combining the intelligence of IT and security operations gives organizations enhanced security and threat protection. Some benefits of implementing SecOps include the following:

Earlier threat identification: Early threat identification gives businesses a chance to get ahead of the problem. Being able to intervene as soon as a threat is identified protects valuable data and protects the client’s and business’s interests. 

Reduced risk of breaches: Data breaches can expose the personal information of clients, staff, and other personnel who are part of a network. It can expose them to identity theft and other dangerous scandals. Security operations teams protect this information from being released. 

 Increased incident response times: Continuous surveillance means when a threat is identified, it can be handled in a way that minimizes the impact. 

Reduced security issues and disruptions: Security issues and business disruptions can result in expensive delays for business owners. Security operations mitigate these issues by remaining vigilant and ensuring that costly disruptions are not a common occurrence. 

What Makes Cyber Threats So Dangerous?

Cyber threats are dangerous because they can lead to several misfortunes for their victims. These threats can turn into attacks that affect different parts of a person’s life. If a person is not adequately educated, protected, and defended against these threats, their financial, personal, and medical information can be stolen. 

Here is a more in-depth description of the risks associated with cyber threats and attacks.

Financial Loss

For both individuals and corporations, cyberattacks can cause significant financial damage. If stolen, financial information can be used for fraudulent transactions. By the time some cyber attacks are caught, the victims could have already had tremendous losses. 

Organizations also face lost revenue from cyber attacks. Clients who want to be cautious often leave to go somewhere they will feel more protected when they hear about cyber attacks. It is also common for attackers to attempt to extort their victims by demanding ransom payments. 

Damaged Business Reputation

Cyber threats can cause significant damage to an organization’s reputation. Leaks of sensitive information can result in mistrust from customers and the public. Current customers may find a new company to work with, and potential customers might think twice about bringing in their business. 

This negative reputation can take a long time to repair and have lasting effects on an organization. 

Loss of Intellectual Property

Cyber threats pose a serious threat to an organization’s intellectual property (IP). Things such as research and development data and trade secrets are vulnerable when faced with a cyber-attack. This is just another way that a company’s financial status is affected by cyber threats. 

Be Aware of These Cyber Threats

There are a few cyber threats that every individual and organization should be aware of. These cyber threats are the most common ways hackers target and take advantage of sensitive information. 


Malicious software, or malware, is a program or code that is intended to do harm to a computer. This is the most common type of cyber threat because there are several types of malware. The following types of malware may sound familiar.

  • Ransomware 
  • Spyware
  • Trojan 
  • Viruses 

Using these cyber attacks, computers are infected with software that can do anything from collecting personal information to infecting the entire device. If one device on a company’s network is affected by malware, there is a chance that this software could do more damage if not addressed promptly. 

Businesses affected by malware may experience delays in their operations as they might have to replace their network, face potential lawsuits, and alert customers and clients of this attack. This can significantly affect the company’s reputation and result in potential fines and compensation. 


Phishing is another common cyber threat that uses various techniques to prompt victims into sharing personal information. Victims of this cyber threat are targeted through social media channels such as email, text messages, or social media. They are directed to click a link that will install a virus on their device. 

Phishing attacks can severely damage an organization’s operations. These attacks are usually the first step that attackers use to install malicious software that can cause system-wide outages and delays.

Denial of Service Attack 

A denial of service (DoS) attack is a cyberattack that intends to shut down a machine or network, making it inaccessible to users. It floods the network with fake requests that make it impossible to complete routine tasks. When a network faces a denial of service attack, simple but necessary tasks such as accessing email and visiting websites are unfeasible. 

Although denial-of-service attacks do not usually result in a loss of data, they are very inconvenient. Not only do they cost the organization time, but they also cause a loss of profit in the time it takes to resolve the problem. 


A spoofing attack occurs when a cyber attacker pretends to be a known or trusted source. By doing this, they can gain access to systems, steal data or money, and spread malware. 

Spoofing has the potential to result in financial crimes, which makes this cyberattack especially dangerous for corporations. Financial crimes may include anything from the stealing of credit card information to money laundering. Internet users must be aware of these cyber attacks as they can have lasting effects on financial status. 

How to Optimize Security Operations

Investing in new ways to optimize security operations can garner several benefits for corporations. Protecting assets, client and customer information, and the network is of the utmost importance for any corporation. Implementing security operations can reap many benefits, such as a lessened chance of financial attack and improved overall protection. 

Here are a few tips to assist in optimizing security operations for your organization.

Building Credible Workflows 

Behind every successful SecOps team is a powerful workflow that allows little error. Security operations require credible and reputable workflows to provide maximum protection. Threats to security occur within various capacities. Therefore, the security operations team must address all parts of the organization’s needs. 

Designing an effective workflow requires knowledge and understanding of the organization’s goals. Here are some suggestions for designing workflows.

  • Implementation of time-tracking tools.
  • Process mapping 
  • Implementation of reporting features 

Implementing Automation 

With many working pieces, it can be challenging to keep track of every part of the puzzle. This is where automation comes in. Automating simplifies the work of the security operations team and allows them to focus on more detailed tasks. 

Automation can be used to handle tasks that are simple and repetitive. Through the use of third-party programming, automation can be used to manage operations and limit the focus on routine tasks. 

Address Security at Every Level

One of the most significant leaps toward optimizing security operations is being able to address security threats at every level. Looking for and addressing security concerns at the most minor level can be beneficial in minimizing the impact of security threats. 

Security threats occur at every level of the delivery pipeline. Therefore, the security operations team must be able to focus on more than one threat at a time. Otherwise, there is an increased risk of problems that require later revisions and an escalated burden. 

Learn More About Security Operations with NetWitness

NetWitness is a cybersecurity service providing solutions that combine automation and visibility to empower organizations with a comprehensive security approach.

If you are a business owner or decision-maker and want to improve your organization’s cybersecurity, NetWitness will be your trusted partner in securing your network’s infrastructure from top to bottom.

NetWitness offers a suite of security platforms that can be fully integrated to protect every device, transmission, and connection within your network and cloud environment.

If you want to learn more about NetWitness’s tested and proven approach, click here to send us a message! Let us know what your security needs are, and we’ll walk you through the product to show you how our platform can help you achieve your goals!